How to Give Feedback - Trending topics and information

HOW TO GIVE FEEDBACK

Feedback

Today's topic is something that's very important very relevant in today's you know world of working with Millennials giving feedback right a lot of approaches to giving feedback some first-time managers struggle a lot with it but we've got someone who is you know ready to propose a model or rather talk about some talk about a model that's gonna you know help us give feedback in a very effective manner who is the VP of Product Marketing here alright so as I said in the start right feedback is one critical aspect of today's work environment and you know a lot of first-time managers struggle with it so how do we go about giving an effective feedback um I mean ideally like I would like individuals on my team to be asking for feedback as much as possible so it's not just up to the manager to give the feedback but you know the manager does have responsibility there as well we introduced a model at Unbounce several years ago which we learned from just like a you know a training program that some of us went through that's been so so so effective and it's just three questions so you know let's say you were to ask for feedback on how this session is going today um I would ask you to reflect first and so I would say okay Oh three well tell me three things you found tricky and three differently next time mm-hmm so you would self reflect you would go through the three questions I would then say okay I have some feedback for you like you know it's a good time for me to share it say yes and then I say okay so here's what's going well you know you're persistent over the course of the three months I made sure that we had time to get together you know both on time ready to go really well prepared for the interview you've been you know really articulate in the way that you present information then I would say and here's what's tricky and then I sort of three things that have been you know tricky or challenging and then I'd say for next time you know here's what I would do differently you might want to try differently and give you three recommendations oh you self-reflect those three questions and then I go through those same three questions and give you the feedback as well okay awesome right and so uh you know one critical aspect of what you just discuss right the tricky part or you know what could be the improve part but you know how do we communicate that because there's a lot of times that you know the candidates or the folks might take it a bit personally let's say I say hey you you need to improve on this so there's a good chance that people might take it personally so how do we avoid that all right yeah I mean there's so many so many philosophies on this like trust is so fundamental to everything you do in a team if you have trust you really show empathy for your team I think they will believe that you have their back when you're providing that kind of feedback I also it's one it's a very different thing to criticize a person versus a behavior to say no you weren't very good at this nurses you know when you wrote this thing it came out with this particular way like and that's tricky for this reason so it's more about Avior and other thing that was it is about the individual okay awesome so if I'm you know kind of getting your right or giving feedback is always about you know identifying what the other person is interested in and giving them a relevant feedback and always ask asking them for self introspection and trying to find a union of what you want them coming through one and versus what they want in through one yeah as much as possible individuals should be you know co-creating their own goals they should be motivated to improve in those areas we should be asking individuals to self-reflect and a request and through that process you know we can then show up and provide feedback as well at a time when they're gonna be more open and more receptive to it okay awesome I think this is gonna change at least for our listeners the way they given big feedback...